Fitness Technology Systems Engineer

Job Type: Full-Time
Department: Technology & Franchise Operations
Reports To: Senior Director, Technology & Innovation

About GYMGUYZ
GYMGUYZ is the leading in-home personal training company, operating in 150+ franchise locations across the U.S. We provide convenient, customized, and creative fitness training to clients of all ages and fitness levels. Our technology platforms support franchise owners, trainers, and clients nationwide.

We are hiring a Fitness Technology Systems Engineer to help support and evolve the systems that power our franchise network.

Job Summary
The Fitness Technology Systems Engineer will support core platforms including Mindbody, GG Team, Trainerize, Snowflake, Sigma, CallRail, MNI, and internal BI/AI environments. This role includes platform administration, data engineering, workflow automation, and cross-functional technical support.

Responsibilities

Platform Support
·         Serve as an escalation point for Mindbody, GG Team, and Trainerize.
·         Troubleshoot platform issues and support onboarding/offboarding.
·         Maintain API integrations across scheduling, billing, CRM, marketing, and coaching tools.

Data Engineering & Reporting
·         Manage Snowflake ingestion pipelines from Mindbody, CallRail, analytics platforms, and marketing systems.
·         Build SQL transformations for reporting, forecasting, and KPI visibility.
·         Collaborate with BI teams to maintain accurate Sigma dashboards.

AI & Automation
·         Support AI workflows used for assessments, marketing triggers, and operational insights.
·         Build lightweight Python automations and assist with prompt engineering.

Technical Projects
·         Support API payload development, JSON schema work, and interface documentation.
·         Build Python utilities for internal tooling and ETL enhancements.
·         Assist with UI prototyping for future GG Team features.

Cross-Functional Support
·         Work with Franchise Operations, Marketing, Technology, and Leadership to diagnose system issues.
·         Translate technical concepts into clear, actionable steps for non-technical users.

Qualifications

Required
·         Proficiency in SQL (Snowflake preferred)
·         Strong Python experience (automation, scripting, APIs)
·         Understanding of JSON, REST APIs, and SaaS integrations
·         Experience with platforms like Mindbody, Trainerize, CRM systems, or similar
·         Knowledge of ETL/ELT workflows and data modeling
·         Familiarity with AI tools and LLM workflows
·         Strong communication and troubleshooting skills
·         Interest in fitness, health, or wellness industries

Preferred
·         Experience with BI tools (Sigma, Tableau, Power BI, Metabase)
·         UI/UX exposure (Figma or low-code tools)
·         Experience with digital marketing analytics
·         Experience building or supporting AI automations
·         Fitness/wellness background (professional or personal interest)

Skills
·         SQL
·         Python
·         SaaS Administration
·         API Integrations
·         Data Engineering
·         AI & Automation
·         Troubleshooting
·         BI Dashboards
·         ETL/ELT
·         Snowflake
·         Mindbody / Trainerize

Work Environment
·         Remote work (U.S. based)
·         Fast-paced, collaborative team
·         Cross-department exposure across franchise operations, tech, and marketing

Benefits
·         Medical & 401k
·         Generous PTO
·         Competitive salary
·         Flexible remote work
·         Growth opportunities within a rapidly expanding fitness brand
·         Exposure to cutting-edge fitness technology and AI projects