Job Title:
Salesforce Project Manager / Business Analyst 

Location: Virtual

We are seeking a highly motivated and experienced
Salesforce
Project Manager / Business Analyst
to join our growing team. This hybrid role will be responsible for
leading a project team from initiation to completion,
ensuring successful delivery of project deliverables. The ideal candidate will be someone who can bridge the gap between business needs and technical solutions, ensuring that projects are delivered on time, within scope, and aligned with strategic goals.   

Duties and Responsibilities: 

• Plan, execute, and oversee technical project, ensuring milestones are met and deliverables align with strategic goals 

• Serve as the primary liaison between technical team, client, and senior leadership, providing regular updates and progress reports 

• Collaborate with business and technical stakeholders to gather and document requirements and work closely with the development team to understand technical requirements and resolve challenges 

• Identify risks early and implement mitigation strategies to safeguard project success 

• Apply best practices and agile methodologies to enhance project workflows and efficiency 

• Foster collaboration and accountability among project team members, ensuring a high-performance culture 

Soft Skills:

• Strong analytical and problem-solving skills 

• Excellent time management and organizational skills 

• Demonstrated ability to navigate ambiguity  

• Commitment to professional growth and learning 

Skills and Qualifications: 

• Bachelor’s degree in Business, Information Systems, or related field. 

• 5+ years of experience in project management and business analysis, with at least 3 years focused on Salesforce. 

• Proven experience managing Salesforce projects (Sales Cloud, Service Cloud, Experience Cloud, etc.). 

• Strong understanding of Salesforce platform capabilities, limitations, and best practices. 

• Proficiency in project management tools (e.g., Jira, Asana, MS Project) and Salesforce tools (e.g., Flow, Reports, Dashboards). 

• Excellent communication, stakeholder management, and problem-solving skills. 

Preferred: 

• Project Management and/or Business Analyst Certifications (e.g., PMP, CBAP) 

• Salesforce certifications (e.g., Salesforce Administrator,
  Agentforce
  Specialist) 

• Background working with the Department of Veterans Affairs and/or other government agencies.   

Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time.

WORK AUTHORIZATION

This role requires you to live within the United States.

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura ’s employees to perform their job duties may result in discipline up to and including discharge.

CLEARANCE REQUIREMENT

This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process.

COMPANY DESCRIPTION

Sprezzatura (www.sprezzmc.com) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.