Mission: 

Leverage your skills and expertise to lead a top-tier HR team that fosters an exceptional company culture and team engagement, while ensuring organizational alignment, compliance, and operational excellence.

Objectives:

Build and Lead a High-Performing HR Team

• Lead the daily operations of the HR team to ensure consistent, high-quality service delivery.

• Mentor junior HR professionals to foster growth, collaboration, and continuous improvement.

• Provide backup support across HR and recruitment functions to ensure operational continuity.

Drive Operational Excellence through HR Systems and Processes

• Streamline systems for onboarding, offboarding, and team member transitions across clients.

• Implement procedures for managing team utilization and workforce data to optimize organizational effectiveness.

• Maintain accurate HR records and generate regular reports to support strategic decision-making.

Ensure Compliance and Promote Governance

• Lead all compliance and governance activities across federal, multi-state, and local employment laws.

• Create, update, and enforce HR policies and procedures that ensure legal compliance and reflect organizational values.

• Manage compliance for leave policies across all operating states.

Lead Talent Acquisition and Workforce Planning

• Support recruitment, hiring, and onboarding processes to attract and retain exceptional talent.

• Partner with leadership on hiring projections and internal movement planning.

• Ensure inclusive, equitable hiring practices that reflect organizational values and legal standards.

Lead Compensation and Benefits Strategy

• Support the design and management of fair, competitive compensation practices that support acquisition, retention, and growth.

• Assist in compensation research and budgeting annual salary increases.

• Assist in the design and administration of comprehensive benefits programs (health, retirement, wellness), partnering with external vendors to manage costs and value.

Foster Employee Engagement, Growth, and Performance

• Identify and implement learning and development programs to support operations team growth, improving organizational effectiveness.

• Support the development and monitoring of performance management and team development frameworks.

• Lead team member engagement initiatives that reflect and reinforce the organization’s values.

• Serve as a strategic advisor to leadership on HR strategies that elevate culture and engagement.

Competencies: 

• Strong knowledge of Professional Services Industry

• HR Leadership Expertise: Manages budgets, resources, and HR systems/initiatives effectively. Proficient in talent acquisition, retention, and development strategies.

• Business Acumen: Understands business operations, objectives, and market dynamics. Balances HR strategies with financial and operational realities. Makes data-driven decisions to support business goals.

• Legal and Ethical Knowledge: In-depth knowledge of federal, state, and local employment laws and regulations. Strong knowledge of labor laws, compliance, and HR best practices. 

• Emotional Intelligence: Demonstrates empathy, self-awareness, and interpersonal skills. Effectively handles sensitive HR matters with discretion.

• Change Management: Ability to drive organizational change initiatives and ensure smooth transitions.

• Interpersonal and Communication Skills: Excellent verbal and written communication abilities. Communicates effectively with all levels of the organization. 

• Conflict resolution: Skilled in conflict resolution and relationship-building. Manages conflict and facilitates difficult conversations.

• Analytical: Ability to use HR data and analytics to inform strategies. Implements creative solutions to enhance organizational effectiveness.

• Problem-Solving: Strong decision-making and problem-solving capabilities.