Role
We are looking for a Software Engineer to reinforce our team with broad and deep technical skills, strong discipline, and relentless customer focus.
This role will join a team laser-focused on the success of our flagship product, e-Plansoft Review. A successful candidate will collaborate with the customer success team, work hand-in-hand with devops and product management, come up to speed quickly with our architecture and code base, and make an immediate contribution to customer satisfaction. Our highest priority is to support and grow our customers, but there will be opportunities for growth and greenfield development.
Our stack is Angular, Typescript, Node.js, REST and GraphQL, MySQL and PostgresQL, and Kubernetes on AWS. We both with and for AI. This role is full-stack, and will involve troubleshooting and development from the front end all the way down to back end database and infrastructure. We are a devops organization – everyone is hands-on in AWS.
What you’ll do:
Work closely with the dev team and product management in a lightweight agile environment with 2-week sprints
Work effectively async and collaborate heavily with Slack, Zoom, etc.
Diagnose, troubleshoot, and fix incoming customer support and operational issues
Own your code and shepherd each PR through the SDLC into successful release to production
Document your designs and collaborate on team design reviews
Code review PRs and pair program with your teammates
Implement new features and infrastructure improvements
Dive deep into AWS – monitor, investigate, fix, improve
This role is fully remote. Travel is not required, though we may have occasional offsites. We strive for a sustainable pace while balancing responsiveness to our customers. Work hours are flexible, but consistent communication and availability during core hours are critical to success and off-hours support is occasionally required. Eastern or Central time zone presence is preferred, and Chicago, IL, Nashville, TN or Columbus, OH is a bonus.
What you bring
Must-haves:
Minimum three years experience with full stack software development
Minimum one year experience building cloud-based software – AWS is a plus but Azure, GCP, and comparable offerings are acceptable
Experience with SQL and middleware/API development (REST or GraphQL)
B.S. in computer science or a related field, or comparable industry experience and training
Nice to have:
Experience supporting and maintaining SaaS software in production at scale
EKS, Kubernetes, and Rancher
Angular and React
Experience with accessibility-first development