Job Title: Human Resources Generalist                                                      

Reports to: Senior Human Resources Business Partner & Chief Executive Officer 

Location: Hybrid - Minimum 2 days a week onsite at any of our locations

Job Type: Full Time

Prepared By: Human Resources                                                 

Approved By: Chief Executive Officer

Wage Scale: $65,000-$90,000 annually 

Location: Victoville, Fontana, Ontario
 

About Us
Symba Center is a faith-based, nonprofit organization that provides medical care, mental health services, recuperative care, case management, housing navigation, substance use counseling, and comprehensive wraparound services. Our mission is to implement and inspire innovative solutions that meet the health and wellness needs of low-income, homeless, and uninsured individuals. Through meaningful partnerships and a client-centered approach, we aim to close gaps in access to care and improve community well-being. Join us in building a healthier and more compassionate future.
 

Job Summary
The Human Resources Generalist plays a critical role in supporting key HR functions including full-cycle recruitment, employee relations, payroll, and benefits administration. This position works closely under the direction of the Senior HR Business Partner (Contractor), with final strategic approvals from the CEO. The HR Generalist ensures efficient execution of daily HR operations while contributing to a positive workplace culture aligned with Symba Center’s mission and values.

The ideal candidate is a proactive, detail-oriented HR professional who thrives in a mission-driven environment and is capable of balancing both strategic priorities and operational tasks.

Key Responsibilities
Recruitment & Onboarding

• Assist with full-cycle recruitment for all organizational roles, including job posting, screening, interviewing, and offer processing.
• Coordinate onboarding activities, ensuring a smooth transition and early engagement of new hires.
• Develop recruitment strategies to attract high-quality candidates aligned with organizational values.

Employee Relations

• Serve as the first point of contact for employees and supervisors regarding workplace concerns, conflicts, and HR policy interpretation.
• Investigate and document employee relations issues, collaborating with the Senior HR Business Partner for complex matters and escalations.
• Promote a respectful, compliant, and inclusive work culture through consistent policy enforcement and coaching.

Payroll Administration

• Accurately process biweekly payroll in coordination with Finance and third-party payroll system (Paycom), ensuring compliance with wage laws and timely payment.
• Monitor timekeeping systems for accuracy, follow up on discrepancies, and ensure proper coding of time off and leaves.
• Maintain documentation and reporting for audits, reconciliations, and leadership review.

Benefits Administration

• Administer employee benefit plans including enrollments, terminations, and changes; serve as liaison with benefit vendors.
• Support employees in understanding and utilizing their benefits, including health insurance, life insurance, 403(b), and paid leave.
• Ensure benefit-related communications are clear, timely, and compliant with applicable regulations.

Reporting & Compliance

• Prepare and maintain HR reports related to recruitment metrics, turnover, payroll summaries, and benefits utilization.
• Support audits and compliance reviews by maintaining accurate and up-to-date HR records.
• Ensure adherence to labor laws and internal policies in collaboration with the Senior HR Business Partner.
   

Supervisory Scope

• While this role does not manage direct reports, it holds cross-functional authority to guide department heads and supervisors on HR practices, especially in matters of compliance, performance management, and workplace conflict.
• Escalates high-level decisions or policy matters to the Senior HR Business Partner and CEO for final approval.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• SHRM-CP, SHRM-SCP, or PHR certification required (or must be obtained within 6 months of hire).
• Minimum 3–5 years of relevant HR experience, with strong expertise in recruitment, employee relations, payroll, and benefits.
• Experience in a nonprofit or healthcare setting preferred.
   

Knowledge & Skills

• Strong understanding of employment law and HR best practices.
• Skilled in using HRIS, payroll systems, and applicant tracking platforms.
• Excellent interpersonal and communication skills with the ability to maintain confidentiality and foster trust.
• Analytical thinking with the ability to interpret data and make recommendations.
• Commitment to DEI, ethical practices, and employee engagement.

Additional Requirements

• Must be comfortable and effective working remotely with a dedicated home office setup.
• Reliable internet and communication tools required.
• Must be able to travel occasionally for meetings or trainings
• Active participation in program development and strategic HR planning as needed.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Leaves of Absence
• 12 Paid Holidays